Privacy Policy

Effective date: 03/26/2026
Last updated: 03/26/2026

Who we are

LVG International LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit shop.gotkubek.com and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Account login details, if you create an account
  • Business name, tax/VAT information, and related details if you apply for B2B pricing
  • Any information you provide when contacting us

Order and transaction information

  • Products purchased
  • Order history
  • Payment status
  • Transaction identifiers from payment providers

Automatically collected information

  • IP address
  • Browser type
  • Device information
  • Referring pages
  • Site usage data
  • Cookies and similar technologies

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Accept payments
  • Ship products
  • Provide customer support
  • Create and manage your account
  • Review and approve B2B/wholesale access
  • Send order confirmations, invoices, and service emails
  • Prevent fraud and secure our website
  • Improve our website, products, and services
  • Comply with legal obligations
  • Send marketing emails, where permitted by law or where you have consented

3. Legal Bases for Processing (EU/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we process personal data under one or more of these legal bases:

  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests, such as preventing fraud and operating our business
  • Your consent, where required

4. How We Share Information

We may share your information with:

  • Payment processors to process payments
  • Shipping carriers and fulfillment providers to deliver orders
  • Website, hosting, and ecommerce service providers that help operate the store
  • Analytics and marketing providers, where used
  • Professional advisers such as lawyers, accountants, and insurers
  • Government authorities or law enforcement when required by law
  • A buyer or successor in connection with a merger, sale, or transfer of business assets

We do not sell personal information for money.

5. Payments

Payments on our website are processed by third-party payment providers such as Stripe. We do not store full payment card numbers on our servers. Payment providers collect and process payment information in accordance with their own privacy notices.

6. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember cart and login status
  • Understand website traffic and usage
  • Improve performance
  • Support marketing or advertising, if used

You can control cookies through your browser settings. Where required by law, we will request your consent before using non-essential cookies.

7. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions
  • Provide customer service
  • Maintain business and tax records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

For example, we may keep order records, invoices, and related communications for 5 years as required for accounting, tax, or legal purposes.

Retention periods are one of the items official privacy notice guidance says should be disclosed.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Request a copy of your information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a regulator

To exercise any rights, contact us at support@shop.gotkubek.com.

10. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended, including rights to know, delete, correct, and access certain information, and the right to limit certain uses of sensitive personal information where applicable. Businesses subject to the law must also provide notices explaining their privacy practices. 

California residents may contact us at support@shop.gotkubek.com to submit a request. We will verify your request as required by law before responding.

We do not sell personal information or share personal information for cross-context behavioral advertising.

11. EU/UK Privacy Rights

If you are in the EU or UK, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time, where consent is the legal basis
  • Complain to your local data protection authority

These information-rights disclosures are specifically called out in UK and EU transparency guidance.

12. International Transfers

If you access our website from outside the country where our servers or service providers are located, your information may be transferred to, stored in, and processed in another country.

If required by applicable law, we take appropriate steps to protect personal information transferred internationally.

13. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

LVG International LLC
1919 Vineburn Ave, Los Angeles, CA 90032
usa@gotkubek.com